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Chances are you'll find your answer here:

FAQs

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Where is my order, can I track it?

Yes of course! Track your order here: https://global.cainiao.com/

You'll find your tracking number in your shipment confirmation email.

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How do change the language back?

After turning the RideMate on make sure Bluetooth is not connected to your phone, and press the power button twice in a row.

This will switch the language.

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How long is the warranty?

All physical products come with a 12-month limited guarantee.

If you are experiencing any issues, please contact customer support.

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How do I disable auto answer?

You can disable the auto-answer feature by double clicking the '+' button whilst Bluetooth is disconnected, further directions can be found in the instruction manual.